The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.



Legal Notice

All notices from Springer Precision to you may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from you to Springer Precision shall be made either by e-mail to orders@springerprecision.com or sent first class mail to our address as listed under the Contact Us section.

Delivery shall be deemed to have been made by you to Springer Precision five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of Springer Precision.

Copyright © 2012-2021 Springer Precision. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2021 Springer Precision LLC. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Springer Precision. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Springer Precision or any third party, except as expressly granted herein.

 

 

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Springer Precision and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Springer Precision believes that customer conduct violates applicable law or is harmful to the interests of Springer Precision and its subsidiaries.
 

Shipping & Delivery

At this time, Springer Precision ships merchandise only to locations within the United States and Canada. We have limited shipping to international locations.  The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.
 
Privacy Policy 
 

This Privacy Policy governs the manner in which Springer Precision collects, uses, maintains and discloses information collected from users (each, a "User") of the shop.springerprecision.com website ("Site"). This privacy policy applies to the site and all products and services offered by Springer Precision.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

Users may, however, visit our site anonymously.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

Web browser cookies

Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information

Springer Precision collects and uses users personal information for the following purposes: To process transactions.

We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service: To send periodic emails.

The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Springer Precision has the discretion to update this privacy policy at any time. When we do, the revised updated date will appear at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and Terms of Service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

**We are currently not taking phone calls, we can call you if you send us a message via email.** 

Springer Precision
4586 SW 21ST, Suite 500
Redmond, OR 97756
541-668-4857
orders@springerprecision.com

Order Cancellation:

To cancel an order please use our contact page and include the order number of which you intend to cancel. 

If you cancel an order after it has been declared as shipped and funds have been captured, you will be subject to a %15 standard restocking fee.

If the order has been cancelled prior to shipping and capturing of funds there is no fee. 


Consumer Agreement/Return Policy

You may purchase merchandise from this website by using any one of the payment options listed at checkout. We are committed to your satisfaction. If you would like to exchange an item, return an item for a refund if you received an incorrect item, or your product arrived damaged, please return it within 30 days of your product's shipping date. Returns not due to the previous are subject to a 15% restocking fee. Custom engraved and custom colors are non-returnable. All returns must be authorized by customer service and an RMA must be obtained before returning items. An RMA can be obtained from orders@springerprecision.com. The order date is available on your original order receipt and also available from your account online.


The address to return items to is:

Springer Precision
4586 SW 21st ST, Suite 5
Redmond, OR 97756


Items returned MUST be in new condition to be eligible for a refund.